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Free standard shipping on orders over AED 100.
Estimated delivery less than 2 DAYS except remote areas.
Tough Gear offers free shipping for all orders over AED 150 within the UAE, except for the remote areas listed below. Please note, remote area deliveries will be scheduled on Thursdays and Sundays.
When you place an order, we will estimate your shipping and delivery dates based on the availability of your items and the shipping options you select. Shipping date estimates will be shown on the shipping quotes page, depending on the shipping provider chosen.
Remote Area Delivery: For deliveries to remote areas, shipping is only available on Thursdays and Sundays.
The following regions are considered remote areas and are eligible for delivery on scheduled days:
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Wavy-edge paring knife, 100 mm.
The ICEL Paring Knife Wavy Edge is a finely-engineered kitchen tool built for precision tasks that demand control, clean cuts and versatility. With its 100 mm stainless-steel blade incorporating a wavy (serrated) edge, this knife is ideal for slicing through produce with tougher skins, delicate textures or slippery surfaces while preserving form and structure. The wave pattern reduces slipping and offers consistent performance, making it suitable for both professional and home kitchen environments.
Crafted with durability and ergonomic use in mind, the blade is made of high-grade stainless steel for long-lasting sharpness and resistance to wear. The handle is comfortable to grip and designed for repetitive, sustained work without fatigue. Whether you’re peeling, trimming, or garnishing, this paring knife series brings high efficiency and refined results to small-scale cutting tasks. The multi-model range allows variation perhaps in handle color or minor spec but preserves the same core performance characteristics across all reference numbers.
Free Shipping
Tough Gear offers free shipping on all orders over AED 100 within the UAE. Orders to remote areas are delivered on Thursdays and Sundays only.
Shipping & Delivery
Delivery timelines are estimated at checkout based on item availability and the selected shipping provider.
Remote Area Deliveries
Deliveries to below listed designated remote locations are available on scheduled days only.
Abu Dhabi / Western Region
Ajman
Fujairah
Umm Al Quwain
Ras al Khaimah
Sharjah
We want you to shop with confidence. If you’re not fully satisfied, you may request a return within 7 days of receiving your order, in line with UAE eCommerce regulations.
Return Eligibility
Items must be unused, in original packaging, with all tags intact and proof of purchase provided.
How to Return
Email onlinesales@mostafawi.ae within 7 days to initiate a return. Approved returns are subject to a AED 35 return shipping fee, borne by the customer. Items must be securely packed using the original protective materials.
Refunds
Once your return is inspected and approved, refunds are issued to the original payment method within 10 business days.
Non-Returnable Items
Sale items, gift cards, custom orders, and products restricted for hygiene or safety reasons are not eligible for return.
For damaged, defective, or incorrect items, contact us immediately at onlinesales@mostafawi.ae or +971 52 692 5264 with photo evidence.
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By using our services and purchasing products from Tough Gear, you agree to the following terms:
By placing an order, you are making an offer to purchase the product(s). We reserve the right to accept or decline orders at our discretion. You agree to provide accurate billing, payment, and shipping details.
You can return items within 7 days of receiving them if they are in new, unused condition and in their original packaging. A return shipping fee of AED 35 applies. If an item is defective or damaged, contact us immediately for a resolution. For more details, read our Return & Refund Policy.
If you receive a damaged or incorrect item, contact us immediately at onlinesales@mostafawi.ae. We will assess the issue and determine the appropriate action.
Certain items, including personal care products, opened items, sale items, and custom orders, cannot be returned.
Refunds will be processed within 10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
We are not responsible for delays caused by third-party carriers. The risk of loss and ownership of products pass to you once shipped.
You agree to use our services for lawful purposes only. Any unauthorized use of our content or services is prohibited.
Your personal information is subject to our Privacy Policy. We ensure the security of your data in compliance with applicable regulations.
These Terms are governed by the laws of the UAE. Any legal disputes will be resolved in the UAE courts.
We may update these terms and conditions at any time. Any changes will be posted on this page, and by continuing to use our services, you accept those changes.
For further inquiries, contact us at:
Email: onlinesales@mostafawi.ae
Phone: +971 52 692 5264
For detailed terms, you can visit our full Terms of Service.
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