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Free standard shipping on orders over AED 100.
Estimated delivery less than 2 DAYS except remote areas.
Tough Gear offers free shipping for all orders over AED 150 within the UAE, except for the remote areas listed below. Please note, remote area deliveries will be scheduled on Thursdays and Sundays.
When you place an order, we will estimate your shipping and delivery dates based on the availability of your items and the shipping options you select. Shipping date estimates will be shown on the shipping quotes page, depending on the shipping provider chosen.
Remote Area Delivery: For deliveries to remote areas, shipping is only available on Thursdays and Sundays.
The following regions are considered remote areas and are eligible for delivery on scheduled days:
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Elevate your kitchen game with the Victorinox Chef’s Knife: a tool that combines Swiss craftsmanship, ergonomic design and all-round utility for everyday cooking. Whether you’re a seasoned home chef or just want one reliable knife that does it all, this is a smart choice.
The beauty of the Victorinox Chef’s Knife series lies in the choice of blade lengths. If you mostly prep smaller items (herbs, shallots, small veg) you might go with the 12 cm or 15 cm variant; if you do larger chopping or meat/veg work you might prefer the 19 cm or 22 cm variant.
From mincing garlic and herbs to slicing cuts of meat and prepping vegetables, the balanced blade gives you control and precision. The non-slip Fibrox handle means you won’t have to compromise grip comfort for performance—even during longer prep sessions. Because it’s Swiss‐made in Ibach and backed by decades of cutting‐tool experience, you know you’re getting quality that holds up.
Match this with the low-maintenance stainless steel blade and you’ve got a knife built to last. It’s ideal for home kitchens, busy cooks, and anyone who values reliable performance without the fuss. If you’re tired of cheap blades that go dull or handles that become slick, the Victorinox Chef’s Knife is a stellar upgrade.
The best way to clean your knife is to simply run it under the tap right after you use it. Just hold it under cold running water and rub the blade with your fingers, without touching the sharp edge. You can also use a towel or a sponge, but make sure they are clean so they don’t scratch the blade’s metal surface.
It’s important to do this as soon as possible – salty or acidic food can stain your blade if you don’t clean it for longer periods of time.
It’s also ok to use just water – our stainless steel blades are highly polished during the manufacturing process, which means ingredients don’t usually stick to them. The only exception is greasy food – here a small amount of dishwashing liquid on a sponge should be enough.
For maximum safety, it’s best to hold the knife blade parallel to the sink so you can see the whole surface of the blade and keep an eye on the sharp edge all the time.
All of our household knives with synthetic handles are dishwasher-safe. We would however recommend that you wash all large knives by hand, regardless of whether they have wood or synthetic handles.
The reason for this is that if it isn’t placed carefully, a large knife can damage the cutlery basket, which itself can cause corrosion. If this happens, the dishwasher’s system may have an indirect effect on the knife’s steel. Washing by hand can also help to keep the knives sharper longer, since the process is gentler on the blade.
However, if you do go for the dishwasher option, we recommend rinsing the blade first and making sure that the knives in the cutlery basket don’t touch other metal items. This avoids the blades being damaged by other utensils or cutlery.
We also recommend paying attention to which detergent you use in your machine. Aggressive or too much detergent can also cause stains on the blade. If you see that your dishwasher is not cleaning your blades thoroughly, we recommend changing your detergent.
Other tips include opening the dishwasher briefly after cleaning. The hot water vapor and water condensation can also cause stains and corrosion on the blades.
Don’t let your knives air-dry, as this can result in limescale spots on the blade. Instead, use a cotton or linen towel to dry the knife immediately after washing. Make sure your towel is clean so as not to scratch or harm the blade.
Knives with wooden handles need slightly different treatment and they definitely should not go in the dishwasher. When washing them under the tap, try to make sure the handle doesn’t get too wet. In fact, it’s best to clean the handle with a damp cloth. Avoid extreme temperatures, high level of moisture and aggressive cleaning agents.
We also recommend that you treat the handle with a conventional cooking oil or our protective wax every now and again, to prevent moisture entering the handle and to refresh its natural grain and color. You can use an oil like rapeseed or linseed, and we especially recommend using a cold pressed oil, which won’t clog the wood’s fine pores and gets into the grain of the wood better.
The golden rule is never store your knives loosely in a drawer. When unprotected blades rub against each other, they lose sharpness and the cutting edge can be damaged by the other blades. We strongly recommend keeping your knives in a block, in an in-drawer holder or on a magnetic holder on the wall.
Free Shipping
Tough Gear offers free shipping on all orders over AED 100 within the UAE. Orders to remote areas are delivered on Thursdays and Sundays only.
Shipping & Delivery
Delivery timelines are estimated at checkout based on item availability and the selected shipping provider.
Remote Area Deliveries
Deliveries to below listed designated remote locations are available on scheduled days only.
Abu Dhabi / Western Region
Ajman
Fujairah
Umm Al Quwain
Ras al Khaimah
Sharjah
We want you to shop with confidence. If you’re not fully satisfied, you may request a return within 7 days of receiving your order, in line with UAE eCommerce regulations.
Return Eligibility
Items must be unused, in original packaging, with all tags intact and proof of purchase provided.
How to Return
Email onlinesales@mostafawi.ae within 7 days to initiate a return. Approved returns are subject to a AED 35 return shipping fee, borne by the customer. Items must be securely packed using the original protective materials.
Refunds
Once your return is inspected and approved, refunds are issued to the original payment method within 10 business days.
Non-Returnable Items
Sale items, gift cards, custom orders, and products restricted for hygiene or safety reasons are not eligible for return.
For damaged, defective, or incorrect items, contact us immediately at onlinesales@mostafawi.ae or +971 52 692 5264 with photo evidence.
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