Victorinox Essential Kitchen Prep & Culinary Knife Bundle (6-Piece - Chef's Knife, Paring, Peeler & Sharpener)

Care & Maintenance Instructions

Keep your Victorinox 6-Piece Kitchen Essentials Bundle in excellent condition with proper cleaning, handling, and storage. Following these simple care instructions will help maintain the performance, hygiene, and longevity of your kitchen tools.

Cleaning Instructions

• Hand wash knives and the peeler with warm water, mild dishwashing liquid, and a soft sponge after use.
• Rinse thoroughly to remove food particles and detergent residue.
• Dry immediately with a clean, soft cloth to prevent water spots and potential corrosion.
• Avoid abrasive cleaning pads, steel wool, bleach, and harsh chemicals.
• Hand washing is recommended to preserve blade sharpness and handle condition, even where individual products are dishwasher-safe.
• Never leave knives soaking in water for extended periods.

Knife Care & Sharpening

• Use knives on suitable cutting boards made from wood or food-safe plastic.
• Avoid cutting directly on glass, stone, ceramic, or metal surfaces.
• Do not use kitchen knives to cut bones, frozen foods, or other hard materials unless the knife is specifically designed for that purpose.
• Maintain straight-edge knife blades using a sharpening tool suitable for the specific blade type.
• Use the included Victorinox knife sharpener only with compatible blades, following its operating instructions.
• Do not sharpen serrated or curved blades using a standard pull-through sharpener unless compatibility is confirmed.

Peeler Care

• Rinse the peeler immediately after use to remove fruit and vegetable residue.
• Carefully clean around the blade to prevent trapped food particles.
• Avoid applying excessive pressure or twisting the blade during peeling.
• Dry thoroughly before storing.

Knife Sharpener Care

• Remove sharpening debris using a soft, dry brush or cloth.
• Keep the sharpening mechanism free from food particles, grease, and moisture.
• Do not immerse the sharpener in water unless permitted by the manufacturer's instructions.
• Do not apply oils or lubricants to the sharpening mechanism unless recommended by Victorinox.

Safe Storage

• Store knives in a knife block, protective sheath, or suitable knife organizer.
• Avoid storing exposed knife blades loosely with other kitchen utensils.
• Keep all tools in a clean, dry environment, away from excessive heat and moisture.
• Store sharp tools securely and out of reach of children.

Important Safety Precautions

• Handle all sharp blades with care.
• Always cut away from your body and keep fingers clear of the cutting edge.
• Never attempt to catch a falling knife.
• Inspect tools regularly for damaged blades, loose handles, or excessive wear.
• Discontinue use if any tool becomes damaged or unsafe.

Care Recommendation: For best results, clean and dry your Victorinox kitchen tools immediately after use, maintain compatible blades regularly, and store each item safely.

Note: Always refer to the official Victorinox care and operating instructions for each individual model. Product-specific instructions take precedence over these general guidelines.

Shipping & Returns

Free Shipping
Tough Gear offers free shipping on all orders over AED 100 within the UAE. Orders to remote areas are delivered on Thursdays and Sundays only.

Shipping & Delivery
Delivery timelines are estimated at checkout based on item availability and the selected shipping provider.

Remote Area Deliveries
Deliveries to below listed designated remote locations are available on scheduled days only.

Abu Dhabi / Western Region

• Al Dabiya, Bad' Al Mutaw'ah, Nujoom Island, Al Dhannah City, Barakah, Qasr Al Sarab, Al Fayah, Bateen Liwa, Ruwais, Al Gharbia, Baynounah, Sahil, Al Ghuwaifat, Buhasa, Shah, Al Mirfa, Dalma Island, Sir Baniyas Island, Al Nouf, Ghayathi, Tarif, Al Salam Living City, Habshan, Zayed City, Al Sila, Hameem

Ajman

• Al Manama, Masfut, Al Ain, Al Faqa, Al Shiwayb, Nahel, Al Hiyar, Al Wiqan, Sweihan, Al Quaa, Ghireebah

Fujairah

• Al Manama, Siji, Wadi Eesfal Village, Asimah, Taween, Wadi Mai, Friday Market, Thoban, Wadi Saham, Habsab, Wadi Al Sidr, Wadi Siji

Umm Al Quwain

• Falaj Al Mualla

Ras al Khaimah

• Adhan, Khor Khwair, Wadi Ghalilah, Al Ghail, Munay, Wadi Kub, Al Hamraniyah, RAK International Airport, Wadi Shaam, Al Jeer, Seih Al Barerath, Digdagga, Shawka, Ghalilah, Steven Rock Area, Habhab, Um Al Urge, Kadrah, Wadi Al Aim

Sharjah

• Al Bataeh, Hatta

Returns & Refunds

We want you to shop with confidence. If you’re not fully satisfied, you may request a return within 7 days of receiving your order, in line with UAE eCommerce regulations.

Return Eligibility
Items must be unused, in original packaging, with all tags intact and proof of purchase provided.

How to Return
Email onlinesales@mostafawi.ae within 7 days to initiate a return. Approved returns are subject to a AED 35 return shipping fee, borne by the customer. Items must be securely packed using the original protective materials.

Refunds
Once your return is inspected and approved, refunds are issued to the original payment method within 10 business days.

Non-Returnable Items
Sale items, gift cards, custom orders, and products restricted for hygiene or safety reasons are not eligible for return.

For damaged, defective, or incorrect items, contact us immediately at onlinesales@mostafawi.ae or +971 52 692 5264 with photo evidence.