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Free standard shipping on orders over AED 150.
Estimated delivery less than 3 DAYS.
Tough Gear offers free shipping for all orders over AED 150 within the UAE, except for the remote areas listed below. Please note, remote area deliveries will be scheduled on Thursdays and Sundays.
When you place an order, we will estimate your shipping and delivery dates based on the availability of your items and the shipping options you select. Shipping date estimates will be shown on the shipping quotes page, depending on the shipping provider chosen.
Remote Area Delivery: For deliveries to remote areas, shipping is only available on Thursdays and Sundays.
The following regions are considered remote areas and are eligible for delivery on scheduled days:
Compact and safe knife sharpening tool.
The Victorinox Knife Sharpener Small (item 7.8714), also known as the “Sharpy,” is a precision, ergonomically designed tool made in Switzerland for sharpening small straight and wavy-edged knives. Its sharpening mechanism uses small V-shaped carbide plates set at an optimal angle. These plates can be flipped or rotated over time to extend its life, ensuring reliable sharpening performance. The outer shell is constructed from durable polyamide, making it robust yet lightweight. Designed for secure handling, this sharpener delivers consistent results in a simple, one-step motion.
Thanks to its tiny size and minimal weight, the Sharpy is ideal for kitchen drawers, pocket knives, or travel setups. Despite its compact nature, it offers surprising sharpening power, helping you maintain a precise cutting edge without complicated procedures. A smart, long-lasting accessory that keeps your blades ready for use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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By using our services and purchasing products from Tough Gear, you agree to the following terms:
By placing an order, you are making an offer to purchase the product(s). We reserve the right to accept or decline orders at our discretion. You agree to provide accurate billing, payment, and shipping details.
You can return items within 7 days of receiving them if they are in new, unused condition and in their original packaging. A return shipping fee of AED 35 applies. If an item is defective or damaged, contact us immediately for a resolution. For more details, read our Return & Refund Policy.
If you receive a damaged or incorrect item, contact us immediately at onlinesales@mostafawi.ae. We will assess the issue and determine the appropriate action.
Certain items, including personal care products, opened items, sale items, and custom orders, cannot be returned.
Refunds will be processed within 10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
We are not responsible for delays caused by third-party carriers. The risk of loss and ownership of products pass to you once shipped.
You agree to use our services for lawful purposes only. Any unauthorized use of our content or services is prohibited.
Your personal information is subject to our Privacy Policy. We ensure the security of your data in compliance with applicable regulations.
These Terms are governed by the laws of the UAE. Any legal disputes will be resolved in the UAE courts.
We may update these terms and conditions at any time. Any changes will be posted on this page, and by continuing to use our services, you accept those changes.
For further inquiries, contact us at:
Email: onlinesales@mostafawi.ae
Phone: +971 52 692 5264
For detailed terms, you can visit our full Terms of Service.
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order